Userful Calgary, AB, Canada
19 Mar, 2018Permanent - Full time
Job Description Fast growing software company seeks Operations manager to lead and scale our operations (including human resources). Responsibilities: Create a thriving, energetic, organized and efficient work environment for our rapidly growing team Help attract and retain talent as we grow and develop the Userful team Ensure smooth running of the organization and ensure team members all understand their role and company objectives Responsible to overseeing day to day operations as well as strategic initiatives across key areas: HR, Fulfillment, Support, and Internal IT with a team of 10-15 direct reports. Ensure systems are in place to organize and manage hardware stock, shipping and fulfillment through our fulfillment partners. Work to appropriately grow and scale our fulfillment processes and systems to ship and deliver the required hardware and software to Userful partners all over the world. Manage internal IT and CRM infrastructure and associated projects Manage hiring of the right talent to support company's growth Candidate will ideally have experience overseeing multiple operational areas (e.g., Support, Fulfilment, HR, and Internal IT) The Operations manager will be reporting to Userful CTO. Qualifications: 3 to 5 years managing company's operations in a software or hardware technology company Strong understanding of software, technology and PC hardware High organizational, prioritization, and multitasking skills Passion for technology; AV industry knowledge or experience an asset Ability to think on your feet quickly and move through tasks efficiently High energy, organized, motivated self-starter Effective team player Passion for, and experience in, developing and managing high functioning teams; A bias toward action / you love to dive in and get stuff done; Ability to successfully manage multiple priorities while maintaining a strong sense of urgency; A passionate coach for your high performing team - an outgoing people person who wants to build and grow a like-minded team, with the ability to consult and provide opinion, facilitate discussion and resolve conflict. Ability to adapt to new environments and changing requirements; Problem solving and strategic thinking with a love of helping people; Outstanding project management skills, and have a track record of achieving the results expected; Compensation: Salary and health benefit plan. All Userful employees also receive generous stock options program. To apply: Send a resume (and optional cover letter) to: (no phone calls please). Be sure to reference "Operations Manager - Calgary" in the subject line. While we sincerely appreciate every application received, only those candidates selected for an interview will be contacted. Company Description Userful Corporation is one of the world's leading infrastructure software companies that make it simple and affordable for organizations to drive and centrally manage intelligent displays. Userful supports centrally powered displays from video walls to touch-screens to desktops and beyond with exceptional performance, unique flexibility and the lowest cost on the market. Userful is the trusted provider of over 1 million displays in over 100 countries and works with zero- and thin-client devices from world-class partners such as ViewSonic, Thinglobal, Atrust, Centerm and HP. The Userful platform began as a virtual desktop solution, reducing the cost and simplifying desktop deployments around the world. Delivering cost effective centralized and virtualized desktops however was just the beginning for Userful. Since then, we've developed our software platform to do amazing things for displays of all kinds. Userful also supports high performance video walls, digital signs and locked-down kiosks that are easy to manage and cost effective to deploy. From interactive video walls, to artistic, mosaic-style video walls, or control room video walls, Userful replaces conventional high-end video wall controllers and video wall processors, making it even easier to synchronize and add intelligence to displays.